Support

TaskCycle — A Kid and a Bike

Contact

Email us at jeff@arcticsurfdesigns.com and we'll get back to you within 24 hours.

Frequently Asked Questions

My data doesn't appear after reinstalling the app

TaskCycle stores data locally on your device. Reinstalling the app will clear locally stored data. We're working on iCloud backup support for a future update.

The map isn't showing my customers' locations

Make sure the addresses entered include the city and province (e.g. "245 Colonial Rd, Navan, ON"). The app uses Apple Maps for geocoding — addresses with just a street name may not resolve.

SMS notifications aren't sending

SMS via TaskCycle requires a backend connection that is currently in development. The Send button will be enabled in a future update once the backend is live.

How do I edit my business profile?

Open the app → More tab → Business Profile. All changes are saved immediately.

The app says "No profiles for 'arcticsurf.TaskCycle'" when I build from Xcode

This is a developer-only message. Open Xcode → Signing & Capabilities, ensure "Automatically manage signing" is checked and your team is selected, then build again.